Goalfix Sports Limited Privacy Notice
- Introduction
Goalfix Sports Limited is a company in the UK offering sports goods to national and international organisations and institutions, some businesses and private individuals.
As an essential part of our business, we collect and manage client and non-client data. In doing so, we observe the UK data protection legislation, and are committed to protecting and respecting clients’ and non-clients’ privacy and rights. Specifically, we act as a “Data Controller” in respect of the information gathered and processed by us.
In order that you are reliably informed about how we operate, we have developed this privacy notice which describes the ways in which we collect, manage, process, store and share information about you as a result of you visiting this site. The privacy notice also provides you with information about how you can have control over the use of your data.
If you have any comments or queries regarding our use of your data, please contact our Data Protection Officer at info@goalfixsports.com
Alternatively, you can write to our Data Protection Officer at Goalfix Sports Limited 117 Knowle Lane, Sheffield S11 9SN, United Kingdom.
- What information do we collect about you?
In general terms, we seek to collect information about you so that we can:
- administer our relationship with you, provide products and services you purchase and respond to enquiries.
- deliver requested information to you about our products and services.
- ensure the billing of any procured products and services and obtain payment.
- keep you up to date with any changes affecting our products and services including but not limited to product safety and, if ever necessary, product recalls
- process and respond to any complaints.
- enable us to meet our legal and other regulatory obligations imposed on us.
- audit usage of our websites.
- Information you provide to us for the purposes of subscribing to our website services and newsletter
The information that we need for these purposes is known as your “personal data”. This includes your name, home address, business or organisation address, email address, telephone and other contact numbers and financial information. We collect this in a number of different ways. For example, you may provide this data to us directly online, via e-mail or over the telephone, or when corresponding with us by letter.
Please also be advised that when you visit this website, cookies will be used to collect information about you such as your Internet Protocol (IP) address which connects your computer or mobile device to the Internet, and information about your visit such as the pages you viewed or searched for, pages response times, download errors etc. We do this so that we can measure our website’s performance and make improvements in the future. Cookies are also used to enhance this website’s functionality and personalisation, which includes sharing data with third party organisations. You can control this by adjusting your cookies settings.
All our website financial transactions are handled through our payment services providers, PayPal and Stripe. You can view their Privacy policies at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full and https://stripe.com/gb/privacy. We will share information with Stripe and PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with queries relating to such payments.
- How will we use the information?
We use the data collected from you for the specific purposes listed in the table below. Please note that this table also explains:
- the legal basis for processing your data, linked to each processing purpose; and
- in what circumstances your data will be shared with a third party organisation
| Purpose for processing data | Legal basis for processing data | Third party organisations with whom data is shared |
|---|---|---|
| To administer our relationship with you, provide products and services you purchase and respond to enquiries | To meet the requirements of a contract. | Delivery companies who may deliver your purchased product to you |
| To ensure the billing of any procured products and services by you and obtain payment. This may include details of any medical condition that allows relief for VAT for disabled people. This covers only certain products designed for a disability. | To meet the requirements of a contract. | Government VAT and Tax Inspectors, Accountants, External Auditors, Internal Auditors. |
| To communicate with you about sport and product and services you have purchased, existing and new product updates, breaking news, and newsletters which are relevant to your interests | To meet a legitimate interest of ensuring products and services (existing and new) remain safe, relevant and usable in the future for customers. This includes informing of upgraded products. | None |
| To monitor and record information relating to the use of our services, to include our website.
|
To meet a legitimate interest in order to improve the services and experience of our website for individuals.
|
Web service providers and cookie providers |
| To capture photographs and videos to be used for marketing and promotional material for the firm including our website, brochures, bids and tenders. | To seek explicit consent prior to collecting and using this information.
|
None |
- Your rights?
Under the terms of data protection legislation, you have the following rights as a result of using this website:
Right to be informed
This privacy notice, together with our Cookies Policy, fulfils our obligation to tell you about the ways in which we use your information as a result of you using this website.
Right to access
You have the right to ask us for a copy of any personal data that we hold about you. This is known as a “Subject Access Request”. Except in exceptional circumstances (which we would discuss and agree with you in advance), you can obtain this information at no cost. We will send you a copy of the information within 30 days of your request.
To make Subject Access Request, please write to our Data Protection Officer at Goalfix Sports Limited, 117 Knowle Lane, Sheffield S11 9SN.
Right to rectification
If any of the information that we hold about you is inaccurate, please contact our Data Protection Officer at the above address or via email at info@goalfixsports.com
Right to be forgotten
From 25 May 2018, you can ask that we erase all personal information that we hold about you. Where it is appropriate that we comply, your request will be fully actioned within 30 days. For further information, please contact our Data Protection Officer at the above address or via e-mail at info@goalfixsports.com
Right to object
You have the right to object to:
- the continued use of your data for any purpose listed in section 3 above for which consent is identified as the lawful basis for processing i.e. you have the right to withdraw your consent at any time
- the continued use of your data for any purpose listed in section 3 above for which the lawful basis of processing is that it has been deemed legitimate.
Right to restrict processing
If you wish us to restrict the use of your data because (i) you think it is inaccurate but this will take time to validate, (ii) you believe our data processing is unlawful but you do not want your data erased, (iii) you want us to retain your data in order to establish, exercise or defend a legal claim, or (iv) you wish to object to the processing of your data, but we have yet to determine whether this is appropriate, please contact our Data Protection Officer at the above address or via email at info@goalfixsports.com
Right to data portability
If you would like to move, copy or transfer the electronic personal data that we hold about you to another organisation, please contact our Data Protection Officer at the above address or via email at info@goalfixsports.com
Rights related to automated decision-making
We do not use automated decision making. However if you would like to object to automated decision-making without any individual involvement, and to the profiling of your data, please contact our Data Protection Officer at the above address or via email at info@goalfixsports.com
- Is the processing of information likely to cause individuals to object or complain?
Goalfix Sports Limited is not aware of any justifiable reasons that would constitute a legitimate reason for objecting or complaining about the way we process or control information.
- How long will we retain information for?
Goalfix Sports Limited will typically retain information for a period of ten years. This is due to legal, accounting and product and client safety reasons (for example in the event of a product recall or significant change) and to ensure our business records are adequate to maintain the requisite levels of insurance to protect our clients and non-clients.
- Overseas transfers
None of the information that we collect process or store as a result of this website is transferred outside of the European Economic Area (EEA). This includes information that is exchanged with any third party organisation as described above.
- Data privacy and security
At Goalfix Sports Limited, we maintain data management systems, which includes processes for ensuring that data protection is a key consideration of all new and existing IT systems that hold personal data. Where any concerns, risks or issues are identified, we conduct relevant impact assessments in order to determine any actions that are necessary to ensure optimum privacy.
We also maintain information security processes that seek to protect the availability, confidentiality and integrity of all physical and information assets. Specifically, this helps us to:
- protect against potential breaches of confidentiality;
- ensure all IT facilities are protected against damage, loss or misuse;
- increase awareness and understanding of the requirements of information security, and the responsibility of our colleagues to protect the confidentiality and integrity of the information that they handle; and
- ensure the optimum security of this website.
- Location tracking via our website
Geo-location tracking, which shows us where you are in the world, is used on this website. We use location tracking to see which country you are in so we can work out the correct currency/tax rates prior to you getting to the checkout.
General
Questions and comments regarding this Privacy Notice are welcomed, and should be sent to Data Protection Officer at info@goalfixsports.com
Alternatively, you can write to our Data Protection Officer at Goalfix Sports Limited, 117 Knowle Lane, Sheffield S11 9SN
You can also contact our Data Protection Officer if you have any concerns or complaints about the ways in which your personal data has been handled as a result of you using this website.
Alternatively, you have the right to lodge a complaint with the Information Commissioner’s Office who may be contacted at Wycliffe House, Water Lane, Wilmslow SK9 5AF or https://ico.org.uk
